Security
The department has a dedicated Security Officer on duty 24 hours a day 7days a week with speedy back up available from the main security departments at all times. The department is completely covered by CCTV at all times and staff have available to them Personal Alarms which can be carried on their person and which feature tracking devices and instant back up support. Verbal aggression or violence towards any member of staff will not be tolerated in the Emergency Department.
Access to the department is covered by Swipe Access and is strictly curtailed.
The department operates a strict visiting policy of one visitor per patient (for reasons of patient privacy, confidentiality and safety, generally only one person is permitted to accompany patients into the treatment area) though we do appreciate that this is not always possible due to the circumstances that pertain in a busy emergency department.